This website is operated and provided by Zihipp Limited (“Zihipp“, “we“, “us“, “our“) registered in England under number 08341001, having its registered office at Halo, Counterslip, Bristol, BS1 6AJ. We are a data controller for the purpose of Data Protection Legislation (as defined below).
At Zihipp, we are committed to safeguarding and preserving the privacy of our visitors.
Information We Collect
In running and maintaining our website, or engaging with you for the provision or receipt of services or for any other purpose as outlined below, we may collect and process the following information about you in physical and electronic form.
i. Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data. Like most websites, we use “cookies” to help us make our site – and the way you use it – better. There are more details in our section on Cookies below. In addition, with regard to each of your visits to our site we will automatically collect certain information e.g. the IP address used to connect your computer to the Internet, your browser type and language.
ii. Information provided voluntarily by you, for example, when you register for information.
iii. Information that you provide when you communicate with us by any means, including information about you that you give us by filling in forms on our site (e.g. the contact section) or by corresponding with us by phone, e-mail or otherwise.
iv. Information you provide in a CV or other application form when applying for a job vacancy with us (whether you choose to submit a job application or CV to us online or in any other way) which may include but not be limited to your contact information, such as your home address and contact details (including your mobile telephone number), your date of birth; your academic background, educational and professional qualifications, your right to work, visa status, employment history and status; and any other information about you that you disclose to us during the application process.
v. Information provided to us by recruitment agencies with whom you have registered an interest in working for us.
If you give us information about other individuals – for example, referees – or you are providing information about applicants to us in your capacity as a recruitment agency, you must first make sure that the individual knows that you might disclose information about them (either specifically to us or, at least, to potential employers) and you have obtained all relevant consents from that individual to do so on their behalf.
The personal data that we collect about you, particularly where applicable to the recruitment process, may include special categories of personal data, such as information about your racial or ethnic origin, criminal or alleged criminal offences, sexual orientation or your health and lifestyle, including where necessary to accommodate any disability needs. If you fail to provide us with this information, or you object to us processing such information (see below for more information about your rights in relation to your information) the consequences are that we may be prevented from progressing your application.
Cookies are information packets sent by web servers to web browsers, and stored by the web browsers. The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers. There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date. Our website uses session cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
Use of Your Information
We use the information that we collect from you to provide you with a safe, smooth, efficient, and customised experience and to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
i. To provide information to you that you request from us relating to our products or services.
ii. To provide information to you relating to other similar products or services that may be of interest to you (unless you indicate at any time that you do not wish us to do so).
iii. To inform you of any changes to our website, services or goods and products.
iv. To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
v. To consider your application where you have applied for a job vacancy with us, including to identify and contact you and in order to determine whether you have the professional skills, expertise and experience for the position applied for.
The personal data you provide as part of the recruitment process will be held and processed for the purpose of the selection process, including to verify the personal data provided and for other background screening purposes including, where permitted by law, criminal record checks, searches with a credit reference agency and sanctions screening checks. It may also be used in connection with any subsequent employment or placement, where it may form the basis of your personnel record with us. You will receive further information about such processing for the purposes of administering your employment as applicable.
Legal grounds for using your personal information
Data Protection Legislation permits us to process your personal data in the way that it does because the processing is:
i. necessary for the performance of our contract with you, including to provide you with products you have requested;
ii. necessary in order to comply with a legal obligation to which we are subject; or
iii. necessary for the purposes of the legitimate interests that we pursue, which are to run and administer our business; to discharge our legal obligations; to store and disclose information where necessary; and to evaluate, develop and improve our services.
We will make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
To the extent that we process any special categories of data relating to you for any of the purposes outlined above, we will generally rely on your specific consent in order to process such data. However, it may be necessary for us to use certain personal data (such as that relating to alleged offences) in order to comply with our legal obligations.
Storing and Protecting Your Personal Data
We do not store any personal data unless we have your prior permission. All data is stored securely. We will only keep the information we collect about you, through your use of the website or otherwise, for as long as required for the purposes set out above or as required to comply with any legal obligations to which we are subject. This will involve us regularly reviewing our files to check that information is accurate, up-to-date and still required. Unsuccessful applicant data will generally be held within the recruitment system for a period of one year before being deleted.
We will also ensure that there are appropriate technical, physical, electronic, and administrative safeguards in place to protect your information from unauthorised access. Unfortunately the sending of information via the internet (including by email) is not totally secure and on occasion such information can be intercepted. Although we will do our best to protect your personal data, we cannot guarantee the security of data that you choose to send us electronically, and sending such information is entirely at your own risk.
Disclosing Your Information
Zihipp may use a third party supplier to hold the information you submit as part of our recruitment process. In the event of your application resulting in an offer and your acceptance of a position at Zihipp, your personal information will continue to be held by that third party supplier and will form part of Zihipp’s employee database.
i. In the event that we sell any or all of our business to a buyer.
ii. Where we are legally required by law to disclose your personal information.
iii. To further fraud protection and reduce the risk of fraud.
Transferring data outside of the EEA
Data that you submit via our website is sent to and stored on secure servers owned by or operated for us. Your personal data may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”) to a country not deemed to provide adequate protection of your information by the European Commission, and may also be processed by staff operating outside the EEA who work for us, or for one of our service providers, related companies, agents or contractors. Such transfers may be made in order to improve the site or to assist in our security or fraud protection activities.
Where recipients are outside the EEA we will ensure that the recipient provides an adequate level of protection for your personal data so that the transfer is permitted under Data Protection Legislation, including by implementing appropriate safeguards (which we already have in place with our Houston office).
Third Party Links
Your Rights in relation to your Information
In accordance with Data Protection Legislation, at any time you have the right:
i. To request access to or a copy of any personal data which we hold about you.
ii. To ask us to rectify your personal data, if you consider that it is inaccurate, or delete it, if you consider that we do not have the right to hold it.
iii. To withdraw consent to our processing of your personal data (to the extent such processing is based on previously obtained consent).
iv. To data portability (moving some of your personal data elsewhere) in certain circumstances.
v. To restrict processing of your personal data or object to your personal data being processed in certain circumstances.
vi. Not to be subject to a decision based on automated processing and to have safeguards put in place if you are being profiled based on your personal data.
Any request for access to or a copy of your personal data must be in writing and we will endeavour to respond within a reasonable period and in any event within one month in compliance with Data Protection Legislation. We will comply with our legal obligations as regards your rights as a data subject.
If you have any concerns about our use of your information, you also have the right (as a UK resident) to make a complaint to the Information Commissioner’s Office, which regulates and supervises the use of personal data in the UK, via their helpline on 0303 123 1113.